Shipping policy
Shipping Policy
Welcome to NOOR AL ARAB. We are committed to delivering your orders safely and efficiently across the Kingdom of Saudi Arabia.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. Orders placed during weekends or public holidays may require additional processing time.
Shipping Time
Estimated delivery times within Saudi Arabia are:
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Standard Shipping: 3–7 business days
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Express Shipping (if available): 1–3 business days
Delivery times may vary depending on your location, courier service availability, weather conditions, or peak shopping seasons.
Shipping Charges
Shipping fees are calculated at checkout based on your delivery location and selected shipping method.
Free shipping promotions may be available on selected orders or during special campaigns.
Delivery Coverage
We currently ship across Saudi Arabia, including major cities and regions. Some remote areas may require additional delivery time.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your shipment status.
Delays
While we strive to deliver all orders on time, delays may occasionally occur due to courier issues, customs procedures, or unforeseen circumstances.
Incorrect Address
Please ensure your shipping information is accurate before placing an order. NOOR AL ARAB is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us within 48 hours of delivery confirmation so we can assist you.
Contact Us
For any shipping-related questions or support, please contact us:
Email: shaharyarsyed011@gmail.com
Store: nooralarab.shop